Hire Process
3 Easy Steps For Renting
SELECT YOUR PRODUCT
Simply browse our range and add your item/s to cart.
APPLY ONLINE
Use Expresscheck and apply online 24/7. Our digital application process is simple, paperless and hassle free.
WE DELIVER
We deliver & assemble in your home, and run you through how to use it.
Frequently Asked Questions
Here are some answers to the questions we get asked most. If there’s anything else on your mind, please reach out, and one of our friendly team will be in touch ASAP. We’re here to help!
Absolutely - you have the option to apply 50% of your total rental paid, toward the purchase of the machine. You may want to even upgrade to another model. * This excludes Concept 2 Rowers
Majority of the time, we have it installed in your home within 1-3 business days.
Yes. Sometimes with NDIS and Insurance, the weekly debit does not suit, and you may require 1 invoice for the entire rental period. If this is the case, please just contact us and we can discuss the best method.
Our pricing model is structured for a 3 Month Minimum. However, we find some clients may only need a machine for 1-2 weeks for a film shoot or quick holiday visit. If this is the case, please just contact us and we can discuss your options.
Of course! Contact us via email or phone to discuss the options in further detail. Our staff can guide you into which model will best suit your needs.
This is one of the benefits of hire – we take care of everything! Our installers are also licenced technicians, and will promptly either pop around & fix the machine, or replace the entire unit. If this does occur, you will be credited for the short period that it is out of action. Rest assured though, we have chosen these models due to their reliability and track record in our industry – so we should not see any problems arise.
No, sorry - all products must be delivered and installed by our technicians.
Terms and Conditions
Hire Process
- Hire Payments are debited in advance – weekly or monthly (whichever option you choose).
- A 3 Month Minimum applies to all hires.
DELIVERY & PICKUP
- Delivery & Home Installation pricing varies on your area – please see our Delivery Page.
- Delivery & Installation is due upfront.
- Collection after the Hire Period is included – free of charge.
- All items are delivered & professionally assembled in your home by our techs.
ENDING THE HIRE
- Please contact us if you wish to cease the Hire, and schedule collection.
- As your Weekly/Monthly rental is paid in advance, please contact us to cease your rental plan, prior to the next payment being processed.
- We do not pro-rata refund any hire fee’s once the weekly/monthly payment is processed.
PURCHASE AFTER HIRE
- Should you wish to purchase your machine during the rental, please notify us.
- You can apply 50% of your total rental paid toward the Purchase.
- Purchase Pricing is reflected on the product pages of the website.
- You have the option to purchase anytime after the minimum 3 month period.
- Concept 2 Rowing Machines are not available to Purchase After Hire
LIABILITY
- Please notify us of any change of Address, Phone Number, or direct debit details.
- All equipment shall be cleaned throughout the hire period, and be clean upon return. Simply use household surface spray to wipe down all dust & sweat, much like your household furniture. Should cleaning be necessary by our team, a $150 cleaning fee will be applied.
- Any injury caused by the misuse of equipment is the responsibility of the customer. If you are not sure about the correct use, please contact our team and we will happily run you through your concerns.
- Damages or Loss will be charged to the customer at RRP, for the replacement.
